One of the many nightmares in a property manager's day (yes nightmares are possible during the day of a property manager or property owner) is when the rent does not show up. It might even happen when a manager has auto draft from their bank since funds have to be in the bank to collect.
When this happens we suggest the following steps:
1. Call the tenant on the next business day after the rent becomes late. Note: The tenant gets the next business day to pay if the due date falls on a weekend or holiday. Tell the tenant that you have not received the rent and to avoid a 3 Day Notice being served it must be received immediately. Listen to their story but don't make any deals.
2. If you cannot get them on the phone or if you can, serve a 3 Day Notice to Pay Rent or Quit (in California) as soon as you can. See your property manager or attorney if you do not know how to do this.
3. When the notice expires begin an eviction using a local eviction attorney.
4. Drive by the property at least once a week, Monday is a good day, to see if they have vacated.
It is best to be in the drivers seat in this situation. Do not let the tenant be the driver. If the tenant wants to stay, let them sign a stipulation and work out a payment plan. Included in the plan should be a provision for them the pay you back the attorney fees and to admit guilt. In case they default on the stipulation they would be immediately turned over to the sheriff for lockout.
Need more tips? Contact us at www.HomePointe.com